Crossing the Digital Divide

Key Findings * Top uses of the Internet: meeting destination and facility research, meeting registration, sale of association services and products, and e-mail marketing.

* The verdict is still out on the overall usefulness of online RFPs and meeting auction services. Many refinements are needed, according to respondents.

* Overwhelmingly, respondents said they were more productive, thanks to the Internet. Many also said they are more involved in marketing and developing onlin

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