PICTURE the scene. It's several years before your organization's big meeting. You've just received the hotel's signed contract proposal incorporating all of the issues that you've negotiated with the property. All you have to do is counter-sign and you'll have the deal you've been working on for months. But there are a few small problems.
The hotel forgot to specify that the opening and closing ceremonies would be in the Grand Ballroom instead of the International Ballroom. Also, the