Airlines Turn to Online Meeting Services

While some Airlines — Delta Air Lines, US Airways/America West, and Southwest Airlines, for example — have eliminated or scaled back their group and meeting services, a number of carriers are adding online tools that enhance or replace their meeting departments.

Delta, which eliminated its meeting department and meeting fares early last year, has an automated group-booking tool under development. It had planned to implement the service early this year, but the process “has been put on

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