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"It's been said that we start school with a question mark and end it with a period," says Barbara Glanz, president of Barbara Glanz Communications, Western Springs, Ill. Somewhere in between, curiosity is stifled and people become passive listeners. "Our educational system takes the spirit and creativity and delight out of learning," Glanz believes. "You have to fit the mold the teacher created."

When teaching adults, "We need to get that spirit back again, to get people to question,

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